Terms & Conditions

Last Updated: October 2026

Welcome to ourgoodwork.co (the "Site"), operated by Good Work Collaborative LLC ("Company," "we," "us," or "our").

These Terms and Conditions ("Terms") govern your access to and use of the Site and any products, services, content, or features offered through the Site (collectively, the "Services").

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, do not use the Site.

We have intentionally written these Terms in plain language so they are easier to understand.

1. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will update the "Last Updated" date and may provide additional notice where required by law. Changes apply going forward. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

2. Eligibility and Acceptable Use

2.1 Acceptable Use Rules

You agree that you will not:

1. Use the Site for any unlawful purpose.
2. Interfere with or disrupt the Site or its security features.
3. Upload or transmit viruses, malware, or harmful code.
4. Attempt to gain unauthorized access to any part of the Site or its systems.
5. Harass, bully, threaten, or harm others.
6. Post or transmit content that is violent, sexually explicit, or promotes illegal activity.
7. Post content that infringes the intellectual property or privacy rights of others.
8. Dox, scrape, or share private or personal information about others.
9. Impersonate any person or entity.
10. Use the Site to sell or promote illegal or regulated goods without authorization.
11. Use any robot, scraper, crawler, or automated means to access the Site except as permitted by us.
12. Create accounts using false information or access another person's account.
13. Register a new account if your prior account was banned.

2.2 Termination

Company may suspend or terminate your access to the Site or Services at any time, with or without cause, and with or without notice, in its sole discretion. Upon termination, your right to use the Site and Services immediately ceases. Sections that by their nature should survive termination shall survive, including Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, and Dispute Resolution. If you have a paid subscription or payment plan, termination for cause (your breach) does not entitle you to a refund. If Company terminates without cause, Company will provide a pro-rata refund for any prepaid amounts for Services not yet rendered.

2.3 Modification of Services

Company reserves the right to modify, suspend, or discontinue any part of the Site or Services at any time, with or without notice. Company shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Site or Services.

3. AI, Machine Learning, and Automated Use Restrictions

You may not, and may not permit any third party to:

1. Use, access, scrape, crawl, or collect any content, data, text, images, video, audio, or other material from the Site for the purpose of training, developing, testing, or improving any artificial intelligence system, machine learning model, large language model, or similar automated or algorithmic system.
2. Use any automated system, software, or process (including bots, scrapers, crawlers, spiders, or data mining tools) to extract, copy, or reproduce any content or data from the Site, except as the result of standard search engine indexing or as expressly permitted by us in writing.
3. Compile, aggregate, or create datasets from the Site's content, whether for commercial or non-commercial purposes, without our prior written consent.

We expressly reserve all rights in and to our content and do not grant any license, implied or otherwise, for use of the Site or its content in connection with artificial intelligence, machine learning, or similar technologies.

Any unauthorized use of the Site or its content in connection with artificial intelligence systems, machine learning systems, or automated data collection shall be deemed a material breach of these Terms.

Automated access to the Site is governed by these Terms and any robots.txt file we may publish.

4. Privacy

Your use of the Site is also governed by our Privacy Policy, incorporated herein and available at: ourgoodwork.co/Privacy (the "Privacy Policy").

5. User Content and Submissions

If you submit content privately (for example, through a contact form or customer support channel), you grant Company a limited, non-exclusive license to use that content as reasonably necessary to respond, provide support, and operate the Services, subject to our Privacy Policy. This license does not extend to marketing, public display, or derivative works unless you provide separate consent.

6. Intellectual Property

6.1 Company Ownership

All content on the Site, including but not limited to text, graphics, images, photographs, illustrations, designs, icons, audio clips, video clips, software, code, products, courses, templates, trademarks, service marks, trade names, logos, and the selection, coordination, arrangement, and "look and feel" of the Site, is owned by or licensed to Company or properly attributed third parties ("Site Content"). Site Content is protected by U.S. and international copyright, trademark, patent, trade secret, and other intellectual property laws. Company reserves all rights not expressly granted in these Terms.

6.2 Limited License to Access

Subject to your compliance with these Terms, Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and view the Site Content solely for your personal, non-commercial use. This license does not include any right to: (a) copy, reproduce, modify, adapt, translate, or create derivative works from any Site Content; (b) distribute, publicly display, publicly perform, transmit, or otherwise exploit any Site Content; (c) use any Site Content for any commercial purpose; (d) remove, alter, or obscure any copyright, trademark, or other proprietary notices; or (e) use any data mining, robots, scraping, or similar data gathering or extraction methods.

6.3 Prohibited Uses

You may not, without Company's prior written permission: copy, reproduce, republish, upload, post, transmit, distribute, modify, create derivative works from, sell, license, rent, lease, or otherwise exploit any Site Content; use any Site Content to create any product, service, or content that competes with Company; frame, mirror, or use meta tags or other "hidden text" using Company's name, trademarks, or Site Content; reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of any software or technology used on the Site; or use any Site Content in any manner that infringes Company's or any third party's intellectual property or other rights.

6.4 Trademarks

Company's name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Company or its affiliates or licensors. You may not use such marks without Company's prior written permission. All other names, logos, product and service names, designs, and slogans on the Site are the trademarks of their respective owners.

6.5 AI, Machine Learning, and Automated Use Restrictions

For the avoidance of doubt: no license is granted for any use of the Site or its Content for artificial intelligence training, machine learning, large language model development, data mining, or dataset creation, whether for commercial or non-commercial purposes, except as expressly agreed by Company in writing. Any unauthorized use of Site Content in connection with artificial intelligence systems, machine learning systems, or automated data collection shall constitute a material breach of these Terms and an infringement of Company's intellectual property rights.

6.6 User Content License Grant

By posting or submitting any material to Company through the Site, connected communities, email, text, voice message, video recording software (such as Zoom), social media, or any other means (collectively, "User Content"), you represent and warrant that: (a) you are the owner of the User Content or have obtained all necessary rights, licenses, consents, and permissions to grant the license below; (b) you are at least eighteen (18) years of age; (c) the User Content does not violate any applicable law or infringe any third party's intellectual property, privacy, publicity, or other rights; and (d) the User Content does not contain any viruses, malware, or harmful code.

You hereby grant Company, and anyone authorized by Company, a royalty-free, perpetual, irrevocable, non-exclusive, unrestricted, worldwide license to use, copy, reproduce, modify, adapt, translate, transmit, sell, license, exploit, create derivative works from, distribute, publicly perform, and publicly display such User Content, in whole or in part, in any manner, medium, or technology now known or hereafter developed, for any purpose, including commercial purposes and any digital, virtual, or AI-generated representations. This license includes the right to exploit any proprietary rights in such User Content, including rights under copyright, trademark, service mark, patent, trade secret, and publicity/privacy laws in any jurisdiction.

You also grant Company the right to identify you as the author of your User Content by name, company, email address, or screen name, as Company deems appropriate, or to publish your User Content anonymously or under a pseudonym.

To the extent permitted by applicable law, you irrevocably waive any "moral rights" or equivalent rights (such as the right of attribution or integrity) in your User Content.

6.7 No Obligation Regarding User Content

Company has no obligation to monitor, review, store, or maintain any User Content. Company may, in its sole discretion, remove, edit, or refuse to post any User Content for any reason or no reason, without notice or liability to you.

Translation: We own our stuff—please don't take it without asking. If you share something with us, you're giving us broad permission to use it. We've invested significant time and resources in creating our content, and we take intellectual property rights seriously. Respect creators; don't steal.

7. Recordings; Technology and Platform Access

7.1 Recordings and Replays

Company may record coaching calls, group calls, trainings, webinars, or events for quality assurance, note-taking, training purposes, or to provide replays to participants.

Notice and Consent Requirement. Before any recording begins, Company will provide clear notice that the session will be recorded. Your continued participation after receiving such notice constitutes your consent to be recorded. If you do not consent to being recorded, you must notify the host immediately and disconnect from the session. For participants located in jurisdictions requiring all-party consent to recording (including but not limited to California, Illinois, Florida, Pennsylvania, and similar jurisdictions), your affirmative continuation after the recording notice serves as your express consent.

Use of Recordings. Recordings may be made available to other participants in the same program or engagement. Company will not publicly post recordings containing your name, likeness, or voice outside of that context without your separate written consent, except that Company may use anonymized or aggregated content, testimonials you have separately authorized, or brief clips for promotional purposes where permitted by law.

Opt-Out. If you wish to participate without being recorded, contact us at info@ourgoodwork.co before the session to discuss alternative arrangements, which may include receiving materials in a different format.

7.2 Technology; Platform Access

You are responsible for having the required internet access, devices, and software to use the Services. Company is not responsible for delays or interruptions caused by third-party platforms, hosting providers, or tools used to deliver the Services.

8. Disclaimers & Disclosures

8.1 "AS IS"

THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED.

8.2 Not Professional Advice

Nothing on the Site is legal, medical, tax, or financial advice. If you have questions or concerns, please consult with a licensed professional.

8.3 Third Party Links

The Site may contain links to third-party websites or services. We do not control and are not responsible for third-party content, policies, or practices. Your use of third-party sites is at your own risk and subject to their terms.

8.4 Accuracy

We make reasonable efforts to keep information on this Site current, but we do not warrant that all content is accurate, complete, or up-to-date at any given time.

10. Disclaimer Of Warranties And Limitation Of Liability

The "Translation" statements below are provided for convenience only and do not change the legal meaning of these Terms.

10.1 No Warranties

THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." WE DO NOT GUARANTEE THAT THE SITE WILL BE SAFE, SECURE, ERROR-FREE, OR UNINTERRUPTED. TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

Translation: We're doing our best, but we can't promise the website or services will always work perfectly or be problem-free.

10.2 Exclusion Of Certain Damages

TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY AND ITS OWNERS, OFFICERS, EMPLOYEES, AGENTS, AND CONTRACTORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, OR SUBSTITUTE SERVICES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SITE OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN DAMAGES, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Translation: We're not responsible for ripple-effect losses like lost profits, lost data, or business disruptions.

10.3 Cap On Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF COMPANY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SITE, SERVICES, OR THESE TERMS SHALL NOT EXCEED THE GREATER OF: (A) $100 OR (B) THE AMOUNT YOU PAID TO COMPANY IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

This limitation applies regardless of whether the claim is based in contract, tort, negligence, strict liability, or any other legal theory.

Translation: If we're ever found legally responsible for something, the most we'd have to pay is capped.

10.4 Basis Of The Bargain

YOU AGREE THAT THE LIMITATIONS OF LIABILITY IN THESE TERMS ARE A FUNDAMENTAL PART OF THE AGREEMENT BETWEEN YOU AND COMPANY AND THAT COMPANY WOULD NOT BE ABLE TO OFFER THE SITE OR SERVICES AT THE SAME PRICES WITHOUT THESE LIMITATIONS.

Translation: If we had to take on more legal risk, everything would cost a lot more.

10.5 Third-Party Conduct And Services

WE DO NOT CONTROL OR DIRECT WHAT OTHER PEOPLE OR THIRD PARTIES DO OR SAY, ONLINE OR OFFLINE, AND WE ARE NOT RESPONSIBLE FOR THEIR ACTIONS, CONDUCT, OR CONTENT, EVEN IF YOU ENCOUNTER THEM THROUGH THE SITE OR SERVICES. WE ARE ALSO NOT RESPONSIBLE FOR THIRD-PARTY WEBSITES, TOOLS, PLATFORMS, OR SERVICES.

Translation: We're not responsible for other people or other companies.

10.6 No Professional Advice

NOTHING ON THE SITE OR IN THE SERVICES CONSTITUTES LEGAL, MEDICAL, TAX, FINANCIAL, OR OTHER PROFESSIONAL ADVICE. THE SITE AND SERVICES ARE PROVIDED FOR EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY.

Translation: This is the internet, not your lawyer, doctor, or accountant.

11. Indemnification

11.1 Your Indemnification of Company

You agree to defend, indemnify, and hold harmless Company and its owners, officers, employees, agents, and contractors from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Site or Services in violation of these Terms; (b) your violation of any applicable law or third-party rights; (c) any content you submit or post to the Site; or (d) your willful misconduct or gross negligence.

11.2 Indemnification Cap

Your indemnification obligations under this Section 11 shall not exceed the greater of: (a) the total amounts you have paid to Company in the twelve (12) months preceding the claim; or (b) $1,000. This cap does not apply to claims arising from your willful misconduct, fraud, or gross negligence.

11.3 Procedure

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense. You may not settle any such matter without our prior written consent.

Translation: If your actions cause legal trouble for us, you're responsible for dealing with it and covering the costs, but there's a reasonable cap on your exposure for ordinary situations.

12. Arbitration and Dispute Resolution

12.1 Informal Resolution First

Before initiating any formal dispute resolution proceeding, you agree to first contact Company at info@ourgoodwork.co and attempt to resolve the dispute informally for at least thirty (30) days. Most disputes can be resolved this way. If we cannot resolve the dispute informally, either party may proceed as set forth below.

12.2 Binding Arbitration

Except as set forth in Section 12.5, any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or the Services, including the determination of the scope or applicability of this agreement to arbitrate, shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect, except as modified by this Section 12. The arbitration shall be conducted by a single arbitrator in California (or, at your election, your county of residence within the United States). The arbitrator shall apply California law consistent with the Federal Arbitration Act.

12.3 Costs and Fees

Payment of filing fees, arbitrator fees, and other costs shall be governed by the AAA's Consumer Arbitration Rules. If you demonstrate that such costs would be prohibitive compared to litigation, Company will pay as much of your filing and hearing fees as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive. Each party shall bear its own attorneys' fees unless the arbitrator determines that a claim or defense was frivolous or brought for an improper purpose, in which case the arbitrator may award reasonable attorneys' fees to the prevailing party.

12.4 Class Action and Jury Trial Waiver

YOU AND COMPANY EACH WAIVE THE RIGHT TO A JURY TRIAL. YOU AND COMPANY EACH WAIVE THE RIGHT TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one party's claims and may not preside over any form of representative or class proceeding.

12.5 Exceptions to Arbitration

Notwithstanding the foregoing, either party may: (a) bring an individual action in small claims court if the claim qualifies; (b) seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights; or (c) bring claims that cannot be arbitrated as a matter of law.

12.6 Opt-Out Right

You may opt out of this arbitration agreement by sending written notice to info@ourgoodwork.co within thirty (30) days of first accepting these Terms. Your notice must include your name, mailing address, email address, and a clear statement that you wish to opt out of arbitration. If you opt out, you and Company may pursue claims against each other in court, subject to the jury trial waiver in Section 12.4 (to the extent enforceable). Opting out will not affect any other provisions of these Terms.

12.7 Survival and Severability

This Section 12 shall survive termination of these Terms. If any portion of this Section 12 is found unenforceable, the remainder shall continue in effect. If the class action waiver in Section 12.4 is found unenforceable as to a particular claim, that claim (and only that claim) shall be severed and may proceed in court, while all other claims shall remain subject to arbitration.

13. Governing Law and Venue

These Terms are governed by the laws of California. For any dispute not subject to arbitration, you consent to the exclusive jurisdiction and venue of the state and federal courts located in Alameda County, California. You waive any objection to such jurisdiction or venue, including on grounds of inconvenient forum.

14. Miscellaneous

14.1 Entire Agreement

These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Company regarding the Site and Services. In the event of a conflict between these Terms and the Privacy Policy, these Terms shall control except with respect to the collection, use, and disclosure of personal information, which shall be governed by the Privacy Policy.

14.2 Waiver

The failure of Company to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by Company.

14.3 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties' original intent.

14.4 Assignment

Company may assign these Terms or any rights or obligations hereunder without restriction. You may not assign these Terms or any rights or obligations hereunder without Company's prior written consent.

14.5 Force Majeure

Company shall not be liable for any failure or delay in performing its obligations under these Terms due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, epidemics or pandemics, strikes, power outages, internet or telecommunications failures, or failures of third-party service providers.

14.6 Survival

Sections intended to survive termination will survive, including but not limited to Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, Dispute Resolution, and this Miscellaneous section.

14.7 Electronic Communications

By using the Site, you consent to receive communications from us electronically (for example, by email or through the Site), and you agree that electronic communications satisfy any legal requirement that such communications be in writing.

14.8 Headings

Headings are for convenience only and shall not affect the interpretation of these Terms.

14.9 Contact Information

Questions about these website Terms may be sent to: info@ourgoodwork.co.

Legal notices to Company must be sent to: info@ourgoodwork.co.

14.10 Feedback

We may update these terms as our practices evolve or standards change. We appreciate feedback, but to be clear, we may use any of your comments without any obligation to pay you and do not have to keep them confidential.

15. Additional Terms for Users Outside the United States

European Economic Area, United Kingdom, and Switzerland. If you are located in the European Economic Area ("EEA"), United Kingdom ("UK"), or Switzerland, the following additional terms apply to you:

(b) Statutory Consumer Rights. Nothing in these Terms excludes or limits any statutory rights you may have under applicable consumer protection laws that cannot be lawfully excluded or limited. Where such mandatory protections apply, Company's liability and your remedies will be determined in accordance with applicable law.

(c) Data Protection. Your personal data will be processed in accordance with our Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 ("GDPR") and the UK GDPR. You have the right to access, rectify, erase, restrict processing of, and port your personal data, as well as the right to object to certain processing and to lodge a complaint with a supervisory authority. For data protection inquiries, contact info@ourgoodwork.co.

(d) Governing Law for Consumers. If you are a consumer residing in the EEA or UK, you will benefit from any mandatory provisions of the law of your country of residence. Any dispute shall be subject to the non-exclusive jurisdiction of the courts of your country of residence.

(e) Export Compliance. You represent that you are not located in a country subject to U.S. government embargo or designated as a "terrorist supporting" country, and you are not listed on any U.S. government list of prohibited or restricted parties. You agree to comply with all applicable export and re-export control laws and regulations.

16. Accessibility[b] Statement

Good Work Collaborative LLC ("we," "us," or "our") is committed to making our website and digital services accessible to individuals with disabilities, in line with our values and applicable laws.

Our site may include features such as downloadable resources, embedded media, forms, and third-party integrations. This statement outlines our approach to accessibility.

Our Accessibility Goal

We strive to meet the Web Content Accessibility Guidelines (WCAG 2.2 Level AA) success criteria for the portions of our website and services that we directly control. WCAG 2.2 is the current international standard most often referenced for digital accessibility.

We recognize that:

• Accessibility is an ongoing process, not a one-time achievement.
• Full conformance at all times may not always be feasible due to evolving technology and standards.
• No single technical standard is formally required for all private websites under current U.S. law.

While we make good-faith efforts to improve accessibility, we do not guarantee that every aspect of our site will be fully accessible in all situations, browsers, or with all assistive technologies.

Scope: What We Control vs. What We Don't

This statement applies to:

• Our primary website pages at ourgoodwork.co.
• Content and features we create and maintain directly (e.g., page text and downloadable files we produce).

This statement does not apply to:

• Third-party tools, platforms, or integrations (e.g., our form provider, analytics, or embedded widgets).
• User-generated content (if applicable, such as reviews or comments).
• Third-party sites linked from our website.

We select vendors with accessibility in mind where possible and encourage improvements, but we do not control their code, updates, or practices and cannot guarantee their accessibility.

Known Limitations

Some content or features may not fully meet WCAG guidelines, especially:

• Older downloadable files (e.g., PDFs) without full accessibility tagging.
• Images or graphics lacking detailed alternative text (we prioritize new content).
• Embedded videos or media from third parties that may lack captions, transcripts, or audio descriptions.
• Interactive tools or real-time features reliant on third-party services.
• Legacy pages or content created before our current accessibility efforts.

We are working to improve accessibility in new content, high-traffic areas, and core features within reasonable technical and business constraints.

Ongoing Efforts

We regularly review and test key areas we control, including:

• Keyboard navigation and focus indicators.
• Color contrast and text readability.
• Heading structure and semantic markup.
• Form labels, error messages, and alt text for images.
• Compatibility with common assistive technologies (e.g., screen readers like NVDA, VoiceOver, and JAWS).

When barriers are identified or reported in areas we control, we aim to address them promptly.

Alternative Access

If you encounter difficulty accessing any content or using our site due to a disability, please contact us. We are happy to provide alternative access (e.g., alternative formats or equivalent information).

Contact Us for Accessibility Feedback or Requests

We welcome your input—it helps us improve! Please reach out with details (e.g., URL, description of the issue, or screenshot) if you encounter any accessibility issues:

Email: info@ourgoodwork.co

We aim to respond to accessibility-related inquiries within five (5) to seven (7) business days.

Legal notices to Company must be sent to: info@ourgoodwork.co.

Questions about these Terms

Questions about these website Terms may be sent to: info@ourgoodwork.co. We may update these Terms at any time.